Cancellation policy
🕯️ Cancellation Policy — Midnight Hysteria 🕯️
At Midnight Hysteria, every item is packed with care and a touch of the macabre. To maintain our dark standards, we begin processing orders quickly — so cancellations are time-sensitive.
Can I Cancel My Order?
Yes, but only within 2 hours of placing it. After that, the order enters processing and cannot be altered, cancelled, or summoned back from the shadows.
To cancel within the window, email us immediately at [gothgirl0503@gmail.com] with your order number and subject line: “Cancel Order”.
Custom or Limited Edition Items
Custom, made-to-order, or limited-edition items are final sale and cannot be cancelled once the order is placed.
What If My Order Already Shipped?
Once an order has shipped, it cannot be cancelled. You may be eligible for a return — see our Return Policy for details